From pick up to drop off, would not change a thing! Our driver picked us and another couple right at the wharf we were coming off a cruise ship for the tour. Bob was knowledgeable, professional, personable, friendly, can not say enough good things. Our ship was an hour late into port, bob had all under control and it did no impact us at all. Every stop was worth it, and unlike other tour companies, our times was maximized out of car as opposed to driving for an hour for a 15 minute viewing of something. The lunch included in Hahndorf was delicious!
We have done excursions through several of the ships we have travelled on and teh quality, and teh value for dollar that this Viator tour offered is quite simply in a different class.